How is our payment processed?

Your payment information is transmitted directly to payment processors to provide the highest level of payment protection available. 

How do you accept orders?

Orders are accepted over the phone, via sales agreement, and online.  Payment is accepted E-Checks, Paper Check, PayPal, or through or credit card processor.

Do you accept Purchase Orders?

Pre approved purchase orders can be attached in the check out process.  Purchase orders can also be sent to us via email at orders@or-products.com 


What are your payment options?

Payments are accepted via

Credit Card

Company check – may take 7-10 days to clear 


Bank Wire 

Direct Deposit 


Google Pay


What is your return & exchange policy?

Exchanges vary per product and manufacturer.  Please contact us immediately if you receive a item that is damaged or possibly defective from shipment.  We will ship a exact match of the damaged product and process and RMA for the return for exchnged product.

What is your warranty?

Warranty vary on product and manufacturer.  Warranty is listed on the product pages and warranty guidelines and processes and listed in our FAQ.